FAQs

FAQs

FAQs

The same information in one place.

Most plain language on the whole site — valuable: Updated regularly,

“How do we partner with you?”

The easiest way is to book a short conversation (30–60 minutes) to get a sense of how we get along. You don't have to know exactly what you're looking for yet.

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“What should I know before we work together?”

If the Services, Manifesto and Contexts aren't clear …

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"What's the difference between structured and unstructured support?”

Structured support are my workshop templates and set meeting formats that are used to solve a specific problem (e.g. you want to build a board of directors and want to make sure it meets certain requirements), versus Unstructured is any form of communication bespoke to what's going on in that moment.

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“I've already been working on a startup idea for a while, what service is right for me?”

It depends. If you are yet to release anything and don't have a firm view of who your audience is, Dreambox will help you leap to that level. If you're simply looking for support and a sounding board, Partner is better.

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“I already work with a coach or consultant. Does that disqualify us as a client?”

Not necessarily. Many of my clients already have a coach and keeping working with one in tandem with our work.

that they work with on specific day-to-day and strategic issues. How my services differ is that you'll be working with someone with specific expertise that's walking with you?

The question worth asking is:

  • Does your existing service provider offer the value you're looking for?
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“I am about … months from a decision. When is the right time to get in touch?”

As early as possible. Even if we don't engage for another 12 months, I find it useful to be on each other's radar so that we can press play at the most opportune time.

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“We're working in the non-profit / education / public sector. Do you offer a special fee structure?”

I do. I always look to what people are able to afford and what kind of transformation is possible working together. Most non-profits I work with decide their own fees and terms.

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“Can I try before I buy?”

Yes and no. I offer the preliminary sessions of each service free but you're unlikely to see the kind of impact you're looking for in just a couple of sessions. I offer short pilot terms of 1–3 months for new clients so that you don't feel locked in long-term.

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“We're really busy but we need this. How do we make the work a priority?”

Every organisation struggles with this regardless of stage.

Some things that have worked before:

  • Dedicated time and/or budget
  • Internal incentives
  • Sabbaticals and Secondment
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“Will you help convince my boss/manager that our team should engage with you?"

I mostly work with founders and teams with a high degree of autonomy.

If you're not in a position to make a decision about working together, I will help you.

Often this means having a few stakeholder discussions spaced out over 2–3 weeks by e-mail or workshops. Even if it doesn't work out, I find that this process is revealing and rewarding to show what levers are available for Change.

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“Do you do any training for teams?”

I love training leaders and teams. It really depends what you need and if you think that my expertise is the right fit. Feel free to book a call here to discuss options.

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“We're trying to start an innovation programme. Can you help us?”

I can certainly give you good advice and see where we can work together…

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CC BY 2023 Faiz Hussain

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Remote Working from 🕹️ London, United Kingdom.

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